The website (and its subpages) is operated by EADR Ltd., 189/1 The Strand, Gzira GZR 1024, Malta.

Copyright and Intellectual Property

All materials displayed on EADR and its subpages are subject to the intellectual property and ownership of EADR Ltd. Any rights, including rights after, if applicable, reproduction or copying of materials, shall remain with EADR Ltd. at any time. This shall apply for any services provided by electronic means.

Privacy and data security are of core importance for EADR Ltd. EADR Ltd. complies with the provisions of the EU-General Data Protection Regulation (GDPR) and any further applicable legislation as imposed by Maltese and/or European laws. In the following, you will be informed about the data collected as well as the purposes and further aspects of data processing when using our services.

Date We Collect

When accessing the websites, the following information will be stored in a log file:

IP-address of the device from which the request was sent, server-related information, types of web browsers and operating systems used, information about the server services used, log version, names of files or webpages called, date and time, the amount of data transmitted, status information.

These data will solely be collected and processed for statistical purposes and for the purpose of optimisation of the website and the offer.

For the entertainment and maintenance of the services provided by EADR Ltd., the following information will be collected as well as, additionally, upon filling the contact form by request of EADR Ltd:

Name and surname, contact information, if applicable, and further necessary information on the case.

This information will be solely collected with your consent and for the purpose of operating an alternative dispute resolution entity and will be deleted in accordance with the applicable legislation. The Information stored will solely be used for the purposes of resolving the dispute in question, for statistical purposes and to ensure a proper operation of the websites. Transmission of data to third parties will solely be performed in cases where EADR Ltd. is legally obliged to do so, or for the purposes of resolving the dispute in question.

Web Analysis

This website does neither uses web analysis software nor plugins promoted by advertising networks.


In case you do not agree in the storage and evaluation of your user information as explained in this document, you may revoke your agreement accordingly. The use of the website may be limited in this case.

Rights of Information, Correction and Deletion of your Data

You may request in writing at any time information about whether and which personal data has been stored and by us. Request will be answered within a 30 days period. For information request, contact us via contact form on our website or at

Data Security

Your personal data provided will be secured against unlawful or unpermitted access by any reasonable technical and organisational measures.


Some sections of our offer use so-called „session cookies“ to make your use of our websites more convenient. Session cookies are small text files being stored on your hard disk solely for the term of your visit on our websites and will be deleted depending on the settings of your web browser. These cookies do not collect information stored on your computer, or further personal information and do not affect your device or your files. Most browsers are configured to accept cookies. You may deactivate the storage of cookies or configure your browser in a way that you will be notified of any cookies. Please be aware that you may experience limited functionality regarding the offer on the websites of EADR Ltd. in such case.

Changes to the Privacy Policy & Terms of Use

We may update our measures to protect your privacy from time to. In case of changes to the collection, storage or transmission of your personal data, we will provide you with advice within our offers and will request your confirmation of the changed provisions. Without such consent, your personal data will only be processed according to the consent you have given before.

Use of Matomo

If you have given your consent, this website uses Matomo (formerly Piwik), an open source software for statistical analysis of visitor access. The provider of the Matomo software is InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand.

Matomo sets a cookie (a text file) on your terminal device with which your browser can be recognised. When sub-pages of our website are accessed, the following information is stored:

    • The user’s IP address, shortened by the last two bytes (anonymised)
    • The sub-page called up and the time of the call
    • the page from which the user reached our website (referrer)
    • which browser with which plugins, which operating system and which screen resolution is used
    • the length of time spent on the website
    • the pages that are accessed from the sub-page called up

Matomo is used for the purpose of improving the quality of our website and its content. In this way, we learn how the website is used and can thus constantly optimise our offer.

By anonymising the IP address by six digits, we take into account the interest of the website visitor in the protection of personal data. The data is not used to personally identify the website user and is not merged with other data. The information generated by the cookie about your use of this website is not passed on to third parties.

Third country transfer:

There is no transfer to a third country.

The following data protection guarantees are in place:

Revocation of consent:

You can revoke your consent to the storage and analysis of your data by Matomo at any time via the link below. A so-called opt-out cookie will then be stored on your device, which is valid for two years. As a result, Matomo will not collect any session data. Please note, however, that the opt-out cookie will be deleted if you delete all cookies.

For more information on the privacy settings of the Matomo software, please see the following link:

You may also refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.